Frequently Asked Questions

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Fully managed IT starts at $109.88 per user, per month. That covers unlimited helpdesk, on-site and remote support, device management, account security, Microsoft 365 licence management, and staff onboarding and offboarding — for one predictable bill. Your exact quote comes after the free health check.

Everyday helpdesk and support requests are included with no counting or tickets metered. Projects such as office moves, cabling and CCTV are quoted separately, in writing, before any work starts.

Yes, in our on-site service areas, and we will confirm yours on the first call. Everywhere else we support you remotely, and most fixes start remotely anyway.

Yes. We supply business-grade laptops and desktops from Dell, Lenovo, HP and more, set them up with your accounts, email and security, and support them afterwards. Setup is quoted with the hardware so you see the full price up front.